Privacy Policy

2. Information We Collect

Depending on how you interact with JVM Institute, we may collect different categories of information.

2.1 Personal Information You Provide

You may provide information such as:

• Full name;
• Date of birth or age, where required;
• Email address;
• Mobile/telephone number;
• Residential or correspondence address;
• City, state, and country;
• Educational qualifications;
• College or university details;
• Employment information;
• Professional experience;
• Technical skills;
• Course preferences;
• Career interests;
• Resume/CV information;
• LinkedIn or GitHub profile information;
• Information provided during counseling;
• Information submitted through enquiry forms;
• Information provided for internship or placement assistance.

We only seek information that is reasonably relevant to the particular purpose for which it is collected.

3. Payment and Transaction Information

When you purchase a course or service, payment may be processed through third-party payment gateways, banks, UPI providers, card networks, or other payment service providers.

Depending on the payment method, we may receive information such as:

• Transaction ID;
• Payment status;
• Payment date;
• Amount paid;
• Course or service purchased;
• Payment method;
• Limited transaction-related information.

We generally do not require or store complete credit/debit card numbers, CVV numbers, PINs, or banking passwords on our own systems.

Payment information may be processed directly by the relevant payment gateway or financial institution according to its own privacy policy and terms.

4. Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically.

This may include:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Language preferences;
• Approximate location derived from technical information;
• Pages visited;
• Date and time of visits;
• Referring website;
• Website interaction information;
• Device and browser identifiers;
• Error and diagnostic information.

This information may be used to maintain Website security, understand Website usage, improve our Services, and diagnose technical problems.

5. Cookies and Similar Technologies

Our Website may use cookies, pixels, tags, analytics tools, and similar technologies.

Cookies may be used for purposes such as:

• Keeping the Website functional;
• Remembering preferences;
• Understanding Website traffic;
• Improving Website performance;
• Measuring marketing campaigns;
• Providing relevant communications;
• Detecting security issues;
• Understanding how visitors interact with our Website.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect the functionality of certain Website features.

Where required by applicable law, we will seek appropriate consent before placing non-essential cookies or similar tracking technologies.

6. Information Received from Third Parties

We may receive information about you from third parties where permitted by applicable law.

These sources may include:

• Payment processors;
• Advertising platforms;
• Social media platforms;
• Lead-generation platforms;
• Recruitment or employment platforms;
• Partner organizations;
• Referral partners;
• Educational partners;
• Analytics providers;
• Customer relationship management systems;
• Publicly available professional profiles.

For example, if you submit an enquiry through an advertising or social-media platform, information provided through that platform may be shared with JVM Institute so that we can respond to your enquiry.

7. How We Use Personal Information

We may use personal information for purposes including:

8. Legal Basis for Processing

Depending on the circumstances and applicable law, JVM Institute may process personal information based on:

• Your consent;
• Your request to receive a service;
• Performance of an agreement or enrollment arrangement;
• Compliance with a legal obligation;
• Legitimate operational purposes where permitted by applicable law;
• Protection of rights, security, and property;
• Other lawful grounds available under applicable law.

Where consent is required by law, we will seek consent in an appropriate manner.

9. Consent

Where we rely on consent to process personal information, you may have the right to withdraw that consent, subject to applicable law and legitimate reasons for continued processing.

Withdrawal of consent may affect our ability to provide certain services where the relevant information is necessary to provide those services.

For example, if certain information is required to administer your course, withdrawing permission to process that information may prevent us from providing some course-related services.

10. Marketing Communications

If permitted by applicable law and where appropriate consent has been obtained, JVM Institute may contact you about:

• Courses;
• Workshops;
• New programs;
• Events;
• Career opportunities;
• Offers;
• Educational resources;
• Institute announcements.

Marketing communications may be sent through channels such as:

• Email;
• Telephone;
• SMS;
• WhatsApp;
• Other communication platforms.

You may request to stop receiving promotional communications by using an available unsubscribe mechanism or contacting us directly.

Even after opting out of marketing communications, you may continue to receive essential transactional or administrative communications relating to an existing enrollment or service.

11. WhatsApp and Messaging Communications

Where you contact JVM Institute through WhatsApp or another messaging platform, or where such communication is permitted by applicable law, your communication may be processed through the relevant platform.

Such platforms are operated by independent third parties and are subject to their own terms and privacy policies.

JVM Institute does not control the privacy practices or security systems of third-party messaging providers.

12. Sharing of Personal Information

We may share personal information where reasonably necessary for the purposes described in this Privacy Policy. Recipients may include:

13. We Do Not Sell Personal Information

JVM Institute does not sell personal information to third parties as a commercial product.

We may, however, share information with service providers, partners, employers, or other authorized recipients where necessary for providing Services, operating our business, fulfilling your requests, or complying with applicable law.

14. Placement and Employer Information

If you participate in placement assistance, internship, or career services, we may share relevant professional information with potential employers or authorized recruitment partners where appropriate.

Such information may include:

• Name;
• Contact details;
• Resume;
• Educational qualifications;
• Technical skills;
• Work experience;
• Portfolio information;
• GitHub or LinkedIn profile;
• Interview-related information;
• Other professional information relevant to the opportunity.

We will seek appropriate consent or rely on another lawful basis where required.

Students should ensure that information contained in their resume and professional profiles is accurate.

15. Student Projects and Public Profiles

Students may choose to publish their own projects, GitHub repositories, portfolios, LinkedIn profiles, or other professional information publicly.

Once information is intentionally made publicly available by the student, it may be accessible to others and may be copied or processed by third parties.

Students should avoid publishing confidential information, personal data belonging to others, proprietary Institute information, or other information they are not authorized to disclose.

16. Artificial Intelligence and Technology Tools

JVM Institute may use or provide access to third-party technology and AI tools as part of its educational Services.

These may include platforms such as:

• OpenAI products;
• Google Gemini;
• Anthropic products;
• Microsoft services;
• AWS services;
• Google Cloud;
• Microsoft Azure;
• GitHub;
• Other AI, cloud, software, or development platforms.

Third-party platforms may independently collect and process information according to their own privacy policies.

Students should not submit confidential, sensitive, or third-party personal information to AI or other third-party platforms unless they are authorized to do so and the applicable platform permits such use.

17. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Providing Services;
• Maintaining student records;
• Accounting and financial requirements;
• Certificate verification;
• Resolving disputes;
• Maintaining business records;
• Meeting legal and regulatory obligations;
• Protecting legal rights;
• Preventing fraud and misuse.

Retention periods may vary depending on the type of information and the purpose for which it is used.

When information is no longer required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our operational requirements.

18. Data Security

JVM Institute takes reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Security measures may include, where appropriate:

• Access controls;
• Password protection;
• Authentication controls;
• Secure hosting arrangements;
• Data backups;
• Staff access restrictions;
• Security monitoring;
• Reasonable technical and organizational safeguards.

However, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions, we cannot guarantee absolute security.

19. Student Responsibilities for Data Security

Students are responsible for maintaining the confidentiality of:

• Account passwords;
• Student portal credentials;
• Course login credentials;
• Personal devices;
• Authentication codes.

Students should immediately notify JVM Institute if they believe their account has been compromised or used without authorization.

20. Children's and Minors' Privacy

Our Services may have specific eligibility requirements depending on the program.

Where a student is a minor or where applicable law requires parental or guardian involvement, JVM Institute may request appropriate information or consent from a parent or legal guardian.

We do not knowingly seek to collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us in circumstances where such collection was not appropriate, please contact us so that we can review the matter and take appropriate action.

21. International Data Transfers

Some service providers used by JVM Institute may process information on servers or systems located outside India.

Where personal information is transferred, stored, or processed outside India, we will take reasonable steps to comply with applicable legal requirements relating to such transfers.

Third-party service providers may also be subject to the laws and privacy requirements of the jurisdictions in which they operate.

22. Third-Party Websites

Our Website may contain links to third-party websites, applications, social media platforms, payment services, cloud services, or other external resources.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

You should review the privacy policy of any third-party service before providing personal information to it.

23. Social Media

JVM Institute may maintain profiles or pages on platforms such as LinkedIn, Instagram, Facebook, YouTube, and other social networks.

Interactions with our social media pages may be visible to other users depending on the settings of the relevant platform.

Social media platforms independently process personal information according to their own policies.

JVM Institute does not control the privacy practices of these platforms.

24. Cookies and Analytics

We may use third-party analytics and advertising services to understand Website traffic and measure the effectiveness of our communications and marketing.

Depending on the tools implemented on the Website, these services may collect information such as:

• Browser information;
• Device information;
• IP address;
• Website interactions;
• Referral information;
• Approximate geographic information;
• Advertising identifiers.

Where required, appropriate consent mechanisms may be implemented.

You may also be able to manage certain tracking technologies through your browser or device settings.

25. Data Breach and Security Incidents

If JVM Institute becomes aware of a personal data breach or security incident affecting personal information, we will take reasonable steps to:

1. Investigate the incident;
2. Contain and mitigate the impact;
3. Restore affected systems where appropriate;
4. Maintain relevant records;
5. Notify affected individuals or authorities where required by applicable law.

The specific response will depend on the nature, severity, and legal requirements applicable to the incident.

26. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, which may include:

• The right to obtain information about processing;
• The right to access certain personal information;
• The right to request correction of inaccurate information;
• The right to request deletion where legally applicable;
• The right to withdraw consent where processing is based on consent;
• The right to raise a grievance;
• The right to nominate or exercise other rights where provided by applicable law.

The availability and scope of these rights may depend on applicable law and the nature of the processing.

27. How to Exercise Your Rights

If you wish to exercise an applicable privacy right or raise a privacy-related request, contact us using the details below.

Please include sufficient information to help us identify:

• Your name;
• Contact information;
• Your relationship with JVM Institute;
• The nature of your request;
• Any relevant supporting information.

We may need to verify your identity before processing certain requests in order to protect your information from unauthorized access.

We will respond within the timeframe required by applicable law.

28. Privacy Grievances

If you have a concern regarding the processing of your personal information, you may contact JVM Institute using:

We will make reasonable efforts to review and address privacy-related complaints in accordance with applicable law and our internal procedures.

29. Accuracy of Personal Information

You are responsible for ensuring that the information you provide to JVM Institute is accurate, complete, and up to date.

If your contact details, educational information, or other relevant information changes, you should notify us where necessary.

Providing false, misleading, or fraudulent information may affect your enrollment or access to Services.

30. Changes to This Privacy Policy

JVM Institute may update this Privacy Policy from time to time to reflect:

• Changes in applicable law;
• Changes in our Services;
• Changes in technology;
• Changes in data-processing practices;
• Security requirements;
• Operational requirements.

When we update this Policy, we will publish the revised version on our Website and update the "Last Updated" date.

We encourage users to periodically review this Privacy Policy.

31. Governing Law

This Privacy Policy shall be governed by the applicable laws of India.

Subject to applicable law, disputes relating to this Privacy Policy shall be subject to the jurisdiction of competent courts and authorities in Pune, Maharashtra, India.

Nothing in this provision is intended to restrict any non-waivable rights or remedies available to an individual under applicable law.

32. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or the handling of personal information, please contact:

33. Acknowledgement

By using the JVM Institute Website or Services, you acknowledge that you have read and understood this Privacy Policy.

Where applicable law requires specific consent for the collection or processing of personal information, JVM Institute will obtain such consent through an appropriate mechanism.